Terms & Conditions of Use

/Terms & Conditions of Use
Terms & Conditions of Use 2017-05-18T21:58:45+00:00

The following are Term and Conditions of Use for :

1) ‘Terms and Conditions of Use’ for all parts of www.skysilverstone.com
2) ‘Terms and Conditions of Use’ for ‘Shop’ and ‘Readings’ for www.skysilverstone.com
3) Terms and Conditions of Free Offers and Competitions

1) ‘Terms and Conditions of Use’ for all parts of www.skysilverstone.com

These Terms and Conditions of Use, along with policies and guidelines located throughout www.SkySilverstone.com Website identifies to users of the Website and of all our services, what they can expect from www.SkySilverstone.com, and what we expect from users. By accessing any areas of the website, users are deemed to have automatically accepted these Terms of Use, Disclaimers along with other policies and guidelines identified throughout the www.SkySilverstone.com Website. All users must accept that all services provided through www.SkySilverstone.com or from Sky Silverstone are for entertainment purposes only. The user/customer/client must be over 18 years of age. All decisions that the user makes before or after booking/purchasing any service/reading/product from Sky Silverstone or www.SkySilverstone.com, is done so by the users own freewill and bears no liability to Sky Silverstone.

Privacy & Non-Disclosure Policy
www.SkySilverstone.com respects the privacy of its users. We respect the right to privacy by any users to any product or services taken from www.SkySilverstone.com website or through Sky Silverstone. None of the information you may provide to us is passed on to any third parties and is kept only for private use by SkySilverstone.com for processing or dispatching your order, request or reading. The terms and conditions of the  Privacy Policy, are incorporated herein by reference.

Proprietary Rights
The User acknowledges that the www.SkySilverstone.com Website contains content that is protected by copyrights, trademarks, trade secrets, or other proprietary rights, and that these rights are valid and protected in all forms, media and technologies existing now or herein after developed. All content is copyrighted as a collective work under the U.K. copyright laws, and Sky Silverstone owns copyright to all content, arrangement, selection and enhancement of any content on www.SkySilverstone.com Website. Any user may not modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit any of the content, in whole or in part. A user may not upload, post, reproduce, or distribute in any way content protected by copyright, or other proprietary right, without obtaining permission of the owner of the copyright or other propriety right. In addition to the foregoing use of any software content shall be governed by the software license agreement accompanying such software.

Third-Party Content
In some instances, the content available through www.SkySilverstone.com Website represents the opinions and judgments of the respective third parties providing such content. Sky Silverstone neither endorses nor is responsible for the accuracy or reliability of any opinion, advice, or statement made on the www.SkySilverstone.com website by anyone. Under no circumstances shall www.SkySilverstone.com Website or its agents be liable for any loss, damage or harm caused by a user’s reliance on information obtained through or from Sky Silverstone or through www.SkySilverstone.com Website. It is the total responsibility of the user to evaluate the information, opinion, advice, or other content available through the www.SkySilverstone.com Website or from Sky Silverstone. Readings accepted by the user and conducted by Sky Silverstone are for entertainment purposes only and any or all decisions made by the user are taken through the user’s own personal responsibility entirely with their own free will. Sky Silverstone has no responsibility to the user making their own decisions after receiving any services provided by Sky Silverstone or through www.SkySilverstone.com

Termination/Suspension of Use
Sky Silverstone can suspend or terminate any user’s access to all or any part of the SkySilverstone.com Website or any services or advice from Sky Silverstone including any account there on, without notice or given reason, by sole discretion of Sky Silverstone.

Disclaimers / Limitation of Liabilities
All content on www.SkySilverstone.com Website is provided for the purposes of education, guidance and free exchange of ideas and speech. All content, guidance, readings and any advice is for information and/or entertainment purposes only.

By accessing any areas of the website, users are deemed to have automatically accepted these ‘Disclaimers’, the ‘Terms of Use’ and other policies and guidelines identified below, and throughout the www.SkySilverstone.com Website. By using any services or accessing the website www.SkySilverstone.com, all users must accept, that under UK law, please note that readings are classed as for entertainment purposes only. All readings and questions answered should, at no time, be regarded as legal, medical, financial or other advice.
The user/customer/client must be over 18 years of age. All decisions that the user makes – before or after – booking/purchasing – any service/reading/product from Sky Silverstone or www.SkySilverstone.com, is done so by the users own freewill and bears no liability or responsibility to Sky Silverstone.

Under UK law, please note that readings are classed as for entertainment purposes only. All readings and questions responded to, should at no time be regarded as guidance that would replace the advice given by a professional qualified in the areas of pertaining to legal, health/medical or financial issues.

Healing sessions are not meant to replace or over-ride any orthodox, medical treatment you may currently be undergoing.  Under no circumstances should you stop taking prescribed medication, or seeing your qualified medical professional, without first consulting your doctor.

For your protection and well-being please ensure that any readings/bookings/courses/guidance’s from Sky Silverstone or from any part of www.SkySilverstone.com are not be used by those who have been diagnosed with any form of mental illness or those who suffer from clinical depression, unless you are under the complete supervision of an appropriate qualified medical professional, and you must have their permission in order to continue with any sessions/readings/meetings with Sky Silverstone or any services of this website. Any support/readings/guidance provided by Sky Silverstone will NEVER be taken to replace the advice, guidance or knowledge given to you of the appropriate qualified medical professional .

All content related to health, wellbeing, money or legal matters within this website is provided for information only or exchange of ideas or for discussion and under no circumstances is to be taken as a replacement for advice provided by your own GP, doctor medical specialist, lawyer or financial advisor. Sky Silverstone is not responsible for any information provided on www.SkySilverstone.com whether within the audio,  video content or in written form, or information/advice given in any consultation or readings by Sky Silverstone, that the information, views, advice given are the views of a GP, doctor, health practitioner, lawyer or financial consultant.

Sky Silverstone has no responsibility over any individual’s actions or decisions made by them from taking any product, service, advice or psychic reading from Sky Silverstone or from being a user of www.SkySilverstone.com website. All decisions are made solely by the freewill of the user.

The authors or contributors to any content on this website are not qualified counsellors, nor qualified doctors or medical professionals, nor are they legal professionals or financial advisors. They do not hold any qualifications in medicine, law, property or finance and do not make claims to this.

Furthermore, Sky Silverstone does not endorse any product, treatment or advice given or suggested or advertised on the site. If you have any questions on the suitability of any products provided by Sky Silverstone, first please consult an appropriate qualified doctor, health practitioner, legal advisor/lawyer or financial consultant.

Sky Silverstone does not guarantee the continuous, uninterrupted or secure access to www.SkySilverstone.com Website or any related products or services. Under no circumstances shall Sky Silverstone be liable for factors outside the control of Sky Silverstone or SkySilverstone.com. Under no circumstances shall Sky Silverstone be liable for any damages that result from the use of or inability to use the www.SkySilverstone.com Website, including but not limited to reliance by a user on any information obtained from www.SkySilverstone.com website or anything that results from mistakes, omissions interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from natural disaster, communications failure, thefts, destruction, or unauthorized access to any records, programs or services. The user acknowledges that this paragraph shall apply to all content, products, readings merchandise and services available through Sky Silverstone or www.SkySilverstone.com website.

It is the responsibility of the user to evaluate the information, opinion, advice, or other content available through Sky Silverstone and www.SkySilverstone.com website. Readings accepted by the user and conducted by Sky Silverstone are for entertainment purposes only and any or all decisions made by the user are taken through the user’s own personal responsibility, common sense and with their personal free will. Sky Silverstone has no responsibility in the user making their own freewill decisions after receiving any services, advice, products, or merchandise provided by Sky Silverstone or through www.SkySilverstone.com

Acknowledgement
The Terms of Use, including all documents referenced herein, represents the entire understanding between any user and www.SkySilverstone.com regarding user’s relationship with Sky Silverstone and www.SkySilverstone and supersedes any prior statements or representations. When using the www.SkySilverstone.com web site or making any purchase of products, guidance or readings, any user agrees to be bound by these terms of use.

Modification
www.SkySilverstone.com reserves the right to make changes to the website, any posted policies and these Terms of Use at any time without notice.

2) ‘Terms and Conditions of Use’ for ‘Shop’ and ‘Readings’ at www.skysilverstone.com

These Terms and Conditions of Use, along with policies and guidelines located throughout www.SkySilverstone.com Website identifies to users of the Website what they can expect from www.SkySilverstone.com, and what we expect from users. By accessing any areas of the website, users are deemed to have automatically accepted these Terms of Use and other policies and guidelines identified throughout the www.SkySilverstone.com Website. All users must accept that all services provided through www.SkySilverstone.com Website or from Sky Silverstone are for entertainment purposes only.

Use of this website and the sale and purchase of goods from www.SkySilverstone.com Website  are governed by our terms and conditions as set out below. “We” or “Our” means www.SkySilverstone.com, “You” or “your” means the person accessing, using or ordering from www.skysilverstone.com website over the internet. Please read these terms and condition carefully as they contain important information that you automatically accept by being a user of the site.

a) Prices, Purchasing, Description and Availability of Goods

All prices are shown in GBP. All goods are sold subject to availability. Both price and availability information is subject to change without notice, hence any subsequent purchases of the same product cannot be guaranteed at the same price. If an item is out of stock we  will advise you of this as soon as possible.

Whilst we take the utmost care to ensure the product descriptions, pictures, information and prices are accurate we do not accept liability for any inaccuracies, errors or omissions.

Click on the ‘Add to Cart’ button under the item picture to add the chosen item to your shopping cart. Please review your purchases carefully and amend as necessary before you proceed to the checkout. When you complete the checkout process you are agreeing to a contract. Payment is processed at the time of placing the order and you are entering enter into a legally binding contract when you purchase any item from www.SkySilverstone.com Website. You are fully responsible for reading the item description carefully, before you confirm your order, for reading our Terms and Conditions, and our Privacy Notice and Shipping/Returns policy. All items remain the property of www.SkySilverstone.com, until paid for in full. From time to time orders through our site may be delayed or may not be fulfilled. We shall in no way be consequentially liable to you for cancelled, terminated, or otherwise unfulfilled orders.

b) Booking a Reading

Once  you have booked a reading of your choice, please follow these steps : 

i) Send an email to [email protected] with the following information:

– The area you wish the reading to cover (love, work, career, money, family, health or general reading)
– Date of Birth
– Contact details – email and mobile phone number
– Inconvenient times, when you are not available

The Administrator will contact you and arrange a suitable time for your reading.
Please note: that if you don’t send this, the Administrator will STILL contact you to arrange a mutually agreeable time slot

ii) Confirm via email to the administrator a suitable time for you.

iii) What do I do at the pre-arranged time slot

The Administrator will email you ahead of time – all the confirmation details.You will also be given a special ‘reading-landline-number.’ Therefore PROMPTLY at the pre-arranged time please call on this number. (Please note this is not operable at any other time.) Please do not be late and ensure to call promptly.

iv) If  you need t change your time slot?

If you need to change you agreed time, just email [email protected] and advise.  We will be happy to re-arrange to another time more suitable for you.

Payment Methods

Your privacy and confidentially is of the up most importance, therefore Paypal has been allocated for use for payment of any products and services. You can purchase any of the services or goods provided on this website and payment must be made through this method as they are the safest provider and are one of the worlds leading card payment solution providers. Your card details are encrypted throughout your transaction and no one gets to see the details you enter. Any details entered will not be retained by us following the transaction. Your privacy and confidentially is of the up most importance, therefore Paypal has been allocated for use for payment of any products and services.

Postage and Shipping for Goods

Www.SkySilverstone.com Website supplies solely to U.K. residents at present. Items are generally despatched within 10-14 working days after acceptance of payment, however in rare instances, please allow up to 21 days for delivery. Some hand-made items, such as candles charged specifically form you, will sometimes take longer than 14 days, please refer to the item details for more information. If you require an item urgently or for a special occasion, please contact us before placing your order to check availability. We will notify you by e-mail upon your order being despatched. Any event of any query, please do not hesitate to contact the admin team on [email protected] (at busy times allow 12-24 hours for a reply)

Every effort is made to prevent postal damage, as we carefully package all products, and all products are handed over in perfect condition. Goods will be delivered to the address you specify for delivery in your order, so please ensure this is accurate. We will aim to deliver the goods by the times we specify but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period and we will contact you to arrange an alternative time. When the goods have been delivered to you, you then become the owner. Once goods have been delivered to you, we hold no liability for their loss or destruction.

Refunds, Exchanges and Returns, Cancellations

You can cancel your order and gain a full refund on goods bought (this does not include postage costs. ) A refund will be made provided conditional to the following :

  • You must have advised us in writing with in 7 days of receiving the goods
  • The goods are received back with in 14 days of their despatch date to you
  • The products are received back unused and in the same condition as they were sent.
  • Once they pass quality control you will be issued a full refund (excluding postage costs).

If you do not advise us with in 7 days of the despatch date of order, we hold no liability to refund any money.

We reserve the right to cancel the contract between us if:

  • We have insufficient stock to deliver the goods you have ordered
  • We do not or can not deliver to your area
  • One or more of the goods you ordered was listed at an incorrect price due to a typographical error, or an error in the pricing information received by us from our suppliers.

If we do cancel your contract we will notify you by email and will re-credit your account any sum deducted by us as soon as possible but in any event within 14 days of your order.

You may exchange items and once the original item has been received back, we will only then send out the new item.
Please be aware ‘Charged Candles’ of a specific candle or product that has been enhanced for your use, obviously can NOT be returned or exchanged.

Liability

We do not hold any liability in the following circumstances. Sky Silverstone does not guarantee the continuous, uninterrupted or secure access to www.SkySilverstone.com Website or any related products or services. Under no circumstances shall Sky Silverstone be liable for factors outside the control of Sky Silverstone or SkySilverstone.com. Under no circumstances shall Sky Silverstone be liable for any damages that result from the use of or inability to use the www.SkySilverstone.com website, including but not limited to reliance by a user on any information obtained from www.SkySilverstone.com website or anything that results from mistakes, omissions interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from natural disaster, communications failure, thefts, destruction, or unauthorised access to any records, programs or services. You must ensure you have adequate protection on your computer system to detect and eliminate  system bugs and viruses. The user acknowledges that this paragraph shall apply to all content, products, readings merchandise and services available through Sky Silverstone or www.SkySilverstone.com website.

Disclaimer

We offer no warranties or guarantees with regard to the metaphysical use of any of our products. We do not have any liability to any outcomes of using any products on www.SkySilverstone.com Website. We make no claims to any products and we sell all goods as curio only. Any products intended for healing or those products shown to have healing properties are in no way intended to replace the advice of a doctor or healthcare professional. You are encouraged to carry out relevant research on the items, to ensure that they meet your needs. If you have any medical conditions seek professional medical advice or seek guidance from the appropriate professional first and foremost.

Essential Oils and Herbs can cause unwanted side effects, and in no circumstances should be used by by pregnant women. If you are pregnant please first see your GP or health professional. We do not recommend that you use any herbs or essential oils without consulting a doctor or qualified herbalist. All items, products, readings and services are sold for entertainment purposes only.

Psychic readings and all products on www.SkySilverstone.com Website, are not a substitute for professional advice from qualified G.P.’s, doctors, lawyers, financial advisors, or relevant professionals. You are completely and solely responsible for any actions and outcomes taken as a result of using any products from www.SkySilverstone.com Website.

3) Terms and Conditions of Free Offers and Competitions

We will announce on the website, time frame and dates with in which any free offer or competition will run. Any entries or applications received after this, will not be entered.

For free offers to win an item, product, reading or service please refer to FAQ regarding how products are despatched, and how the procedure for readings are is conducted.

We will notify you via email if you are a winner, or notify you via email of any details pertaining to the free offers or competitions.

Please be aware you may not be notified, if unfortunately you are not a winner.

The above Terms and Conditions specified under (1) and (2) are also applicable for any free offers and competitions run on www.SkySilverstone.com

We reserve the right to cancel any free offer or competition at any point should we feel deemed to do so.

If you have any questions please contact us on: [email protected]